Teams on MerrchAI today
Live on real sites for sales chats and everyday support—not demo placeholders.
Intent tracking · sales + support · Merrch AI
Reclaim lost sales and automate support—before they close the tab
Merrch AI tracks exit intent and pricing hesitation to close more checkouts, then answers shipping, returns, sizing, and FAQs in your voice—one widget for sales conversations and everyday support on Nigerian stores.
Trusted by teams on MerrchAI
Exit
intent rescue
1
widget for sales + support
Revenue saved
₦450,000+
revenue rescued by early partners
From exit-intent sales rescue and 24/7 support deflection on shipping, returns, and FAQs—not generic chat volume.
Sales rescue and support automation in one widget. Partner results vary by traffic, catalog, and offer.
Why merchants switch
Sales and support in one embeddable agent
Not a passive chat bubble. Merrch AI rescues revenue when visitors show exit intent, and deflects repeat support tickets on shipping, returns, and policies—so you sell more and answer less in the inbox.
Reclaim lost revenue
Most Nigerian shoppers abandon because of network failure, bank glitches, or distraction—not because they hate your product. Merrch AI catches exit intent and pricing hesitation before the tab closes—then keeps helping after they buy.
Support automation built in
Answers shipping, returns, product, and policy questions from your business context—plus a browsable FAQ panel in the widget and contextual welcomes on help pages.
Proactive outreach
Opens the chat when visitors linger on pricing, hover your CTA, show exit intent, or return—before they leave without asking a question.
Widget FAQs + email capture
Surface quick answers on the widget and optionally collect emails when chats convert—so support and pipeline stay in one inbox.
Learns from real outcomes
Won vs lost conversations feed a compact learning digest—so replies improve over time without stuffing raw logs into every message.
One embed, full dashboard
Paste a snippet on HTML, React, Next.js, or WordPress. Manage agents, transcripts, leads, and analytics from one merchant dashboard.
Proof from live stores
Sales rescued and support handled—not just logos on a page
Early partners on Protocat, Runescard, Chiamz Hope Foundation, and more—sales rescue and support on live traffic.
Runescard
₦40,000
reported sales recovered in one month
When shoppers hovered toward the back button or stalled on pricing, Merrch AI stepped in with a tailored nudge—and answered order and delivery questions without waiting for email support.
Watch how exit-intent rescue works
Protocat
3×
more pricing-page chats started
Intent tracking on product pages drove more sales chats, while widget FAQs handled sizing and delivery questions without another hire.
Chiamz Hope Foundation
24/7
donor questions answered on-site
Visitors get instant answers on programs and giving options while warm supporters still get a human handoff when they are ready.
How it works
Live on your site in four steps
Go live in an afternoon—then let behavior signals and chat outcomes tune how you sell and support visitors.
- 1
Sign up
Create your account and open the merchant dashboard—no sales call required.
- 2
Train your agent
Add your business context, CTA, tone, and optional widget FAQs so it can sell and handle support in your voice.
- 3
Paste the embed
Drop one snippet on your site (HTML, React, Next.js, Vue, or WordPress). It works on product, pricing, and help pages.
- 4
Review & improve
Read conversations, capture leads, mark outcomes, and refresh the learning digest as patterns emerge.
FAQ
Questions about AI sales & support
Everything you need before embedding MerrchAI—setup, intent chat, support automation, and plans.
7 answers~2 min read
Merrch AI is an embeddable sales and support agent for your website. It tracks visitor intent to recover sales before shoppers bounce, and automates everyday support using your business context, tone, CTAs, and optional widget FAQs—one widget for both.
Plans & billing
Pay for conversations, not confusing tokens— sales rescue and support replies, counted the same simple way.
20 free conversations on signup. Starter includes 500 customer chats per month; Growth includes 2,500. One conversation = one AI reply—whether it closes a sale or answers shipping, returns, or FAQs.
All figures in Nigerian Naira (NGN). VAT may apply. Scale pack (5,000 conversations) available in the dashboard.
Paid plans
Free
Self-serve
20 free conversations when you sign up—test exit-intent sales and automated support on real traffic.
₦0forever
20 conversations included · pay only when you need more
- AgentsUp to 5
- Conversations20 to start
- Best forTesting on your store
Starter
Recommended
Up to 500 customer conversations per month for stores moving beyond the free trial.
₦2,500/ month
Billed monthly · Paystack checkout.
- Conversations500 / month
- PriceNGN 2,500
- Best forIG-to-web sellers
Growth
Self-serve
Up to 2,500 customer conversations per month for Paystack storefronts and steady traffic.
₦5,500/ month
Billed monthly · Paystack checkout.
- Conversations2,500 / month
- PriceNGN 5,500
- Best forGrowing checkout volume
Enterprise
Volume, compliance, and a named partner.
Custom conversation caps, security reviews, SLAs, NGN invoicing (bank / Paystack at scale), and a single point of contact — scoped to how you operate.
- Dedicated onboarding & check-ins
- Custom monthly conversation volumes
- Procurement-friendly terms
- Priority incident response
Conversation packs are one-time top-ups via Paystack until monthly subscriptions launch. Digest rebuilds use 5 conversations; AI FAQ generation uses 3. Buy more anytime from your dashboard—balance does not expire while your account stays active.